SVP, Credit Review Group Manager – Consumer Analytics


Associate, 1+ Years


Financial Services

Employment Type

Full Time


New York, NY

Job Responsibilities

Global Risk Review (GRR) provides independent, objective, reliable, valued, and timely assurance to the Board of Directors of Citigroup, the Risk Management Committees, the Citigroup Chief Risk Officer, senior management, and regulators over the effectiveness of credit, capital and collateral risk management and the ability of the Business and Independent Risk Management to identify, monitor and mitigate current and emerging risks.  Within GRR, the Fundamental Credit Risk (FCR) function provides an independent review and challenge of credit risk management.

The FCR Consumer Analytics team is responsible for developing a structured framework & strategy to complement Consumer Credit Review activities through analytical insights into various stages of consumer credit management.  Primary objective of this framework & execution strategy is to enhance the efficiency & effectiveness of various credit review processes using both standardized and customized analytics.

The Credit Review Senior officer 1 – Consumer Analytics position reports to the FCR Consumer – Analytics Head, and supports the execution & delivery of the above mandate in close coordination with the FCR Consumer Regional Heads and Lead Reviewers.

Developmental opportunities include experience in a high visibility, dynamic function, exposure to both Consumer & Wholesale businesses, enhanced business contacts, interaction with senior leadership & leadership responsibilities.

Key responsibilities:

  • Develop standard analytics to facilitate FCR Consumer Business Monitoring (BM) activities, including establishing standard risk indicators to facilitate Lead Reviewers execute BM coverage of relevant credit risk families.
  • Develop customized analytics for Risk Differentiated Reviews (RDR), including targeted retrievals which help Lead Reviewers in determining key focus areas for the detailed review plan, and in detecting potential anomalies in adherence to approved businesses’ credit origination policies and/or approved portfolio management programs.
  • Develop overall framework and execution strategies to support and/or complement review activities, and enhance remote review capabilities.
  • Develop capabilities for efficient data extraction from global data repositories and establish data analysis procedures (including alternate data sources, and protocols for entities with data transfer restrictions).
  • Develop & productionize standardized metrics & reports – FCR consumer scorecards / dashboards, Portfolio tables (P-Tables), Portfolio quality assessment, etc.
  • Develop & maintain a library of standard analytics / reports available to the Lead reviewers for the continuous assessment of portfolio quality, and identification & evaluation of emerging credit risks.
  • Participate as required in the validation of corrective action plans (CAPs), including the development of ad hoc analysis to verify sustainable resolution of issues.
  • Collaborate, partner & leverage other analytical units across the Global Consumer Risk community to stay abreast of recent developments in credit & financial data, and analytical techniques across the firm.
  • Participate in analytical projects and/or reviews as needed by FCR senior management.
  • Proactive communication to FCR senior management of any concerns and/or emerging risks in respect of review entities.
  • Travel required (5% - 15%)

  • Job Qualifications:

  • Advanced Degree (Masters) in Statistics, Mathematics, Finance, Operations Research, Econometrics, or other quantitative disciplines
  • 8+ years of relevant experience in risk management, credit policy / strategy in financial services. Experience with different consumer / retail lending products and different geographies will be a plus.
  • Exposure to various data repository structures, data extraction methods and experience with analytical / statistical tools – SAS, SQL, Knowledge Studio, Python, Machine Learning, etc.
  • Good business acumen and strong analytical skills with hands on experience driving consumer credit strategy and/or the ability to connect analytics with business decisions
  • Excellent written and verbal communication skills with the ability to interact with all levels of management and to external audiences
  • Detailed-oriented, high level of intellectual curiosity and strong sense of ownership.
  • Demonstrated project management skills, and ability to multi-task effectively and work against tight deadlines
  • Strong interpersonal skills with the ability to build relationships and exert influence without direct authority.
  • Familiarity with Citi consumer credit policies and FCR processes will be a plus.

  • -------------------------------------------------

    Job Family Group:

    Risk Management


    Job Family:

    Credit Review Risk Management


    Time Type:

    Full time


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    Effective November 1, 2021, Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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